All water coolers installed by The Water Cooler Company are fitted with a shut off valve. This device is designed to shut off the water supply in case of a leak on the cooler. Generally it is found at the back of the water cooler and should be fairly easy to find
The shut-off valve is also used when changing the filter on the water cooler – so you can disconnect the pipework without being covered with a steady stream of water.
The shut off valve is open when the blue lever is in line with the body of the valve. To turn it off simply turn the lever 90 degrees.
When you have finished your water cooler maintenance or an engineer has solved the issue then the valve is simply turned back into position allowing the water to enter the water cooler again.
Our first point of call when troubleshooting any leak in a plumbed in water cooler is to get the client to turn this valve onsite so that the water cooler and supply is secure. We can then arrange a convenient time to come to the premises and resolve the problem.