The Water Cooler Company offers you two maintenance service packages for home and office water coolers. Whenever you purchase a cooler,
Maintenance Packages
this is the first thing you should put on your to do list – set up an annual sanitation and maintenance appointments. It is not enough to just purchase and have the cooler installed. This does not mean that your water supply will be forever and uncomplicated. After all, these are machines and sometimes there are issues with them. Not to mention that every cooler has a water filter inside it. This means that this filter needs to be replaced at some point. The cooler filters need to be changed twice a year. We have two maintenance packages for you. The Basic Cover and the Comprehensive Cover. The Basic Cooler Cover is ₤150 for a year. It includes the following services: a specialist will come to check your cooler twice a year, sanitize it and will change the filters. This price includes one call out per year. If anything breaks during the first year of ownership of the cooler – we will replace it. The Comprehensive Cooler Cover includes sanitation twice a year, every six months, filter change and 3 hours of call out service. If we have to take the cooler back to our office, we will replace it with another during the time we repair it. Any additional call out hours will be charged according to our set fees. We, from the Water Cooler Company are here to take care of you even after you have made a purchase of a home or office water coolers.
